Find quick answers to your questions below...
Fish and Oyster of the Month Clubs
Can you ship to different addresses each month?
Do I get to pick which fish or oyster variety I receive each month?
Giving as a Gift? Details....
How long will the delivery be ok on my front stoop?
What if I want to skip a month?
When do the Fish and Oyster Club orders ship?
General Questions
How Fresh is your Fish? What does Fresh Mean?
How often does the fish and seafood offerings change?
What time will I receive my order?
Why don't you ship to Colorado?
Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
Shipping and Returns
Do you ship to my country?
When will my order ship and what are my shipping charges?
What is the return policy?
Low Price Guarantee
Privacy Policy
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
How do I contact you?